Location: Krakow, Poland

Departments: R&D

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

We work in hybrid mode 3+2, at least 3 days at the office (with mandatory Wednesdays and Thursdays) and 2 days at the home office.

The location of our office is Puszkarska 7J/Building E, 30-644 Kraków, Polska.

We employ only via an employment contract – FTE.

Your Role:

We are seeking a Staff Site Reliability Engineer (Infrastructure & Site Reliability Engineering) with extensive experience in AWS, AZURE, Kubernetes, and GitOps to lead our Site Reliability Engineering (SRE) team. The successful candidate will deeply understand SRE practices and have a track record of implementing high-quality site reliability engineering practices (SLAs, SLOs, Proactive Alert Management, Incident Response/Review, Postmortems, etc.).

In this role, you will work with our SRE and cross-functional engineering teams to develop and operate our development and production infrastructure and operations.

Responsibilities:

• Work collaboratively with software engineering on infrastructure and deployment requirements;
• Contribute actively and assist in our automation and observability initiatives
• Build and maintain operational tools for deployment, monitoring, and analysis of cloud (AWS & AZURE) infrastructure and systems
• Collaborate with senior team members in responding to production incidents, actively contribute to postmortems, and engage in continuous improvement efforts as part of on-call rotations for exposure to critical issue resolution
• Establish and drive operations performance through SLOs
• Provide project management, sprint planning, and road-mapping support to the SRE team
• Expert-level technical skills and able to provide mentoring to team members
• Our team uses practices to maximize our development velocity, including but not limited to: continuous integration/deployment, code review via GitHub pull requests

Ideal Attributes:

• Strong customer orientation
• Excellent interpersonal and organizational skills
• Attention to detail and focus on quality
• Strong communication skills to effectively liaise with both technical and non-technical staff
• Ability to act decisively and works well under pressure
• Must be a collaborative problem solver
• Strong bias for ownership and action

Qualifications:

• At least 10 + years of experience designing, building, and maintaining SAAS environments
• 6+ years of experience designing, building, and maintaining AWS/AZURE infrastructure with Terraform
• 3+ years of experience building and running Kubernetes, Clickhouse, MySQL, and Kafka clusters
• Experience with observability (monitoring, logging, tracing, metrics)
• Experience with GitOps CI/CD processes
• Experience with scripting with Python, Go (Golang), bash, or PowerShell, and AWS CLI tools

Our benefits:

• 10 study days per year
• 2 volunteering days per year
• 30-day holidays after 5-year tenure, Sabbatical Leave
• 4 weeks of paternity leave
• Up to 8700 PLN personal education budget per year
• 300 PLN corrective glasses reimbursement every two years
• Medical care with Luxmed – individual, partner, or family package fully paid by the company
• The company fully pays for group life insurance
• Pension scheme (employee capital plans) with 1.5% employer contribution
• Unlimited access to LinkedIn Learning
• English/Polish classes
• MyBenefit platform with a monthly subsidy of 103 PLN (with various vouchers and Multisport cards available)
• 500 PLN per year of race fee reimbursement
• Solarian Referral Program
• SolarWinds Appreciation Program
• Employee Assistance Program
• Free lunches at the office on Wednesdays