Location: Armenia; Bulgaria; Cyprus; Kazakhstan; Latvia; Lithuania; Malta; Moldova; Poland

Departments: CRM Platform

Company:

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.

We have a great experience: GR8 Tech platform successfully handles millions of active players and offers best practices to develop and grow in the gambling industry. We are here to provide great gaming tech to satisfy even greater ambition!

We develop complete tech coverage for gambling businesses worldwide, including iGaming platform solutions, consulting, integration, and long-lasting operation services.

We are driven by our ambition to make a great product with great people! Together we move the world of iGaming forward — join!

About your key responsibilities and impact:

• Gathering, analyzing, clearly explaining, and refining requirements;
• Collaborating directly with cross-functional teams and other stakeholders to design effective solutions;
• Transforming complex business requirements into product specifications for the development team;
• Managing and supporting requirements during all stages of the development;
• Involving in planning, design, testing, and implementation activities;
• Continuously monitoring and evaluating product usage and staying updated with industry trends to provide insights and recommendations for improvements;
• Contributing to the development of data-driven insights and reports to support decision-making.

Essential professional experience:

• 2+ years of demonstrated IT business analysis experience;
• Knowledge of analytics and user tracking tools;
• Strong experience using different BA techniques and tools for documenting clear and comprehensive requirements, including user stories, acceptance criteria, diagrams, prototyping etc.);
• A clear understanding of the requirement life cycle and SDLC;
• Knowledge of UI/UX principles;
• Familiarity with Agile methodologies and project management principles;
• Excellent communication and collaboration skills.
• Ability to think critically, solve complex problems, and make data-driven decisions;
• Exceptional organizational skills and attention to detail;
• Ability to adapt to changing priorities and meet project deadlines.

Nice to have:

• Experience with Marketing Automation/ ERP/CRM/ Omni-channel communication systems, and big and high-load projects;
• Experience with API integrations and understanding of web services (REST/SOAP).

What we offer:

Benefits Cafeteria:

• Sports compensation;
• Medical coverage;
• Psychological support;
• Home-office coverage.

Work-life:

• Remote work, Coworking compensation;
• Childcare budget;
• Maternity leave;
• Paternity leave;
• Additional 2 days for family events.

Our GR8 Culture:

• Open feedback and transparent direct communications;
• Growth and development: better every day;
• High tolerance to experiment and mistakes;
• Supportive friendly environment.