Data Controls Design Manager

Data

-, Kraków

HSBC Service Delivery

Full-time

Permanent

Mid

Hybrid

Tech stack

PM

regular

Helios

regular

Risk Management

regular

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The Data Controls Design Manager jobholder will be responsible for designing and developing innovative, user-centric solutions, processes and frameworks for Data Storage and Records Management (DSTO) controls for Retention Schedules, Retention and Disposal and Legal Holds Management.

What you’ll do

⦁ Design and develop overall processes related to Data Storage and Records Management (DSTO) controls for Retention Schedules, Retention and Disposal and Legal Holds Management.

⦁ Design and develop the frameworks for structured and unstructured records, retention schedules and legal holds, including Mandatory Procedures, Operating Instructions, Technical Implementation Instructions, process flows and any other required documentation.

⦁ Work with various stakeholders, including Regional, Country, Business and Infrastructure teams representatives, Product Owner, Change the Bank teams and vendors to enhance and/or create tooling required to effectively manage records and data within the bank, provide tracking and introduce automated processes.

⦁ Develop instructions and guidance and provide support and training to stakeholders as required.

⦁ Maintain the design of Retention Schedule KCIs. Introduce amendments to the KCIs as required.

⦁ Drive all activities related to MSIIs, as required, including drafting new issues and completing closure packs.

What you need to have to succeed in this role

⦁ Knowledge of and working experience with Information Lifecycle Management, Records Management and Data Privacy, including tooling solutions. Ability to understand complex and abstract ideas and technical solutions.

⦁ Experience with Risks and Controls, including Helios.

⦁ Experience with developing Control documentation, such as policies, procedures, instructions, guidance, documents etc.

⦁ Previous project and change management experience, including project planning and execution.

⦁ Problem-solving skills and design thinking attitude.

⦁ Excellent collaboration and communication skills; ability to articulate design work to all levels of stakeholders.

⦁ Self-directed person with a strong sense of ownership and an ability to work independently.

What we offer

⦁ Competitive salary

⦁ Annual performance-based bonus

⦁ Additional bonuses for recognition awards

⦁ Multisport card

⦁ Private medical care

⦁ Life insurance

⦁ One-time reimbursement of home office set-up (up to 800 PLN).

⦁ Corporate parties & events

⦁ CSR initiatives

⦁ Nursery discounts

⦁ Financial support with trainings and education

⦁ Social fund

⦁ Flexible working hours

⦁ Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

⦁ Online assessment

⦁ Telephone screen

⦁ Interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

Published: 09.08.2025

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