Job description

Business Analyst

Join us, and turn complex requirements into smart solutions!

Kraków - based opportunity with hybrid work model (2 days/month in the office).

As a Business Analyst, you will be working for our client, a global financial services provider driving regulatory and operational transformation within its global IT governance structure. The project focuses on enhancing control frameworks, regulatory compliance, and risk mitigation through collaboration with internal stakeholders and external vendors. You will play a critical role in aligning business requirements with strategic technology solutions, supporting ongoing change initiatives, and contributing to a culture of control excellence. This is a dynamic and impactful position at the heart of a global compliance-driven environment.

Your main responsibilities:

• Gathering and analyzing business requirements and user stories from key stakeholders

• Running workshops with control owners and compliance experts

• Collaborating with global teams to ensure regulatory alignment across initiatives

• Facilitating communication between the client and third-party assessment vendors

• Supporting the delivery of regulatory and strategic initiatives

• Working with Risk, Compliance, and Control teams to maintain alignment

• Conducting analysis and supporting proof-of-concept activities for new solutions

• Assisting with planning, tracking, and reporting project deliverables

• Ensuring project documentation is complete, accurate, and well-structured

• Using platforms like JIRA, Confluence, and ServiceNow to manage workflows

You're ideal for this role if you have:

• Hands-on experience defining and managing risks and controls in a tech environment

• Proven knowledge of IT project management and software delivery lifecycles

• Background in complex financial services environments with regional/global scope

• Familiarity with control frameworks such as ITIL, COBIT, NIST, or ISO27001

• Understanding of Agile methodology and iterative delivery models

• Excellent communication and stakeholder engagement skills

• Strong analytical and documentation capabilities

• Ability to work both independently and collaboratively in a fast-paced setting

• High proficiency in English, both written and spoken

• Proficiency using tools such as JIRA, Confluence, ServiceNow, and Zoom

It is a strong plus if you have:

• Experience with IBM OpenPages or MS Visio

• Background in consulting, particularly with a Big 4 firm

• Familiarity with regulatory mapping or horizon scanning solutions

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participate in Social Events, training, and work in an international environment

• Access to attractive Medical Package

• Access to Multisport Program

• Access to Pluralsight

• Flexible hours & remote work

Internal job number #7433

You can report violations in accordance with ITDS’s Whistleblower Procedure available here.