Must have

• Stakeholder management

• Project management

• team leadership

• people management

• delivery management

• English (C1)

• Polish

Requirements description

• 8–10 years of experience in IT, with leadership across project, delivery, and organizational levels
• Experience working as Service Delivery Manager or Delivery Manager/ Director is must have
• Proven track record in l eading teams through change and organizational transition
• Strong delivery management background, including fixed-price projects and complex IT programs
• Solid experience in team leadership, mentoring, and performance management
• Experience with P&L ownership and driving account-level commercial success
• Ability to assess delivery implications in contracts
• Confident, proactive communicator with strong stakeholder management skills
• High adaptability and a hands-on, problem-solving approach
• Fluent English (C1+) and Polish (C1+), with excellent interpersonal and presentation skills

Offer description

We are looking for a Delivery Center Manager to lead and grow a strategic delivery portfolio at ITMAGINATION, now part of the Virtusa Group. This is a hands-on, change-driven leadership role, requiring a strong delivery mindset combined with the ability to guide teams through a time of operational transformation.

As the organization transitions to new delivery models, governance structures, and operational rules aligned with group standards, you will play a key role in supporting and driving the change. You’ll foster a delivery culture grounded in accountability, resilience, and adaptability — helping teams navigate ambiguity and align with new expectations while keeping customers and quality at the center.

Your responsibilities

1. Lead a portfolio of international IT initiatives in the banking, financial services, and telecom sectors
2. Ensure successful execution of complex programs across T&M, team extension, and fixed-price models
3. Own and manage customer relationships, acting as a primary point of contact for delivery and growth
4. Oversee P&L for your portfolio — ensuring profitability, resourcing, and delivery excellence
5. Support the organization in the transition to new operational structures and processes driven by group integration
6. Help translate evolving governance and reporting expectations into clear actions and routines

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