About the project

• PLEASE NOTE: There are four different work time slots. Please indicate which slot (or slots) suits you best:
• 9am-5pm, 12pm-8pm, 2pm-10pm, 4pm-midnight.
• The Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. You will understand the details of our client’s data and Acxiom’s products to ensure that our clients and/or third-party vendors receive clean, improved, segmented, ready-to-market data. You will strive daily to improve quality and adhere to standard processes and procedures, work with our partners to begin to understand requirements and raise issues with a focus on maintaining a seamless process flow. You will analyze, solve issues and modify processes and data to ensure efficient delivery of services to Acxiom clients. In addition, you will maintain a deep understanding of Acxiom's processing and product capabilities and utilize that understanding to exceed client expectations.

Your responsibilities

• Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
• Lead and run source file receipt with clients, vendors, and/or internal partners
• Accurately validate source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
• Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
• Ensure compliance with quality assurance processes, established procedures, project requirements and agreements/expectations
• Research, solve problems and take action regarding data or processing issues according to product, client and/or third-party vendor specifications. Communicate internally and externally with clients and partners as determined by the nature of the discussion.

Our requirements

• Very good command of English (written and spoken)
• Competent technical skills - UNIX, SQL (writing and understanding queries)
• Strong analytical and organizational skills
• Good client facing skills
• Minimum 2 years of experience within the client-services industry or from the client-side (more for the senior level)
• Good MS Office skills - particularly Excel
• Proven experience of data and databases

Optional

• Basics of campaign management and campaign tools
• Knowledge of data integration
• Exposure to Snowflake and Salesforce ecosystems

Technologies we use

What we offer

• Permanent contract from the very beginning (umowa o pracę)

• Health insurance and life insurance

• Multisport/participation in cultural events

• Cafeteria system where you can choose your own benefits

• Lunch+ card which can be used in cafes and restaurants

• On-line languages classes (English, German, Spanish)

• Training - professional certificates, webinars, classroom trainings

• Online access to thousands of technical ebooks (Books 24x7, Safari Books Online) and trainings (O'Reilly)

• Extra paid holidays between Christmas and New Year

• One extra paid day off for volunteering per year