Your responsibilities

• Performing Collection and dispute activities on assigned portfolio
• Maintaining an effective overdue control and follow-up for all customer accounts that are late, overdue, potentially overdue, or written-off
• Following up on relevant queries and solving escalations in close cooperation with Business
• Resolving disputes and performing account reconciliations for customers
• Producing high quality reports and presenting data
• Spotting errors and suggesting ways to improve them efficiently
• Supporting internal business units via phone, email and workflows
• Collaborating with other teams in continuous improvement activities and initiatives focusing on delivering efficiency, transparency and standardization

Our requirements

• Minimum 2 years of experience Finance combined with understanding of Accounts Receivable
• Previous experience in Accounts Receivable (Collection) or in Finance Shared Services for a global company as an asset
• Exposure to Accounting tools and ERPs, SAP is strong plus
• Proficiency in business English and very good knowledge of German
• Customer service orientation and attention to details
• Ability to work in teams, with deadlines and time pressure