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Customer Service Specialist Renewals with German

Veeam Software

Warszawa, Praga-Północ
Praca hybrydowa
Umowa o pracę
Umowa o pracę
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Pełny etat

Your responsibilities

  • Achieve and exceed renewal and expansion targets within assigned territory
  • Proactively contact customers months before support expiration for assessments
  • Identify key stakeholders at customers and partners to address their priorities effectively
  • Re-engage customers with lapsed support to encourage renewal and service continuity
  • Collaborate with internal teams to prepare special terms and create necessary quotes
  • Clearly explain and promote complex offers to both internal and external audiences
  • Maintain accurate forecasting, provide business analysis, and communicate insights

Our requirements

  • Hold a bachelor’s degree or equivalent combination of education and experience is a big plus
  • Demonstrate advanced proficiency in both English and German languages
  • Have relevant experience in sales, account management, customer success, or renewals
  • Show a consistent record of exceeding quotas and achieving key performance indicators
  • Manage complex customer requests in collaboration with cross-functional teams effectively
  • Communicate and influence across all levels of an organization, including executives
  • Exhibit strong organizational skills and the ability to prioritize and multitask efficiently

What we offer

  • Access to a private medical plan for you and your family members

  • Comprehensive life and disability insurance coverage for peace of mind

  • Participation in a pension plan to support your future financial security

  • Generous annual leave entitlement, including 26 vacation days per year

  • Additional company days off and extra time for volunteering activities through Veeam Care Days

  • Employee assistance program to support your wellbeing in various life situations

  • Business travel insurance for both local and international assignments

  • Opportunities for ongoing professional development through courses, workshops, and mentoring

Wyświetlenia: 1
Opublikowanadzień temu
Wygasaza 29 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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