About the project

• Join a team responsible for the quality and reliability of modern voice solutions — including voicebots, IVR flows, and backend integrations. You’ll work at the intersection of conversational AI and cloud platforms, supporting complex environments built on Genesys, Cognigy.AI, AWS, and CRM systems.

Your responsibilities

• Defining the overall test strategy and test plans for ongoing and new voice-related projects
• Designing and executing manual and automated test cases for voicebot logic, IVR flows, call routing, and backend services
• Coordinating end-to-end regression and integration testing across Genesys, Cognigy, CRM, and AWS
• Collaborating with developers, analysts, and product owners to validate user stories and requirements
• Managing test data, environment setup, call simulations, and validation scripts
• Supporting UAT with business users and external vendors

Our requirements

• Minimum 5 years of experience in automated testing
• At least 3 years of experience in testing voice systems (IVR, voicebots, call routing)
• Hands-on experience with tools such as Selenium, Postman, SoapUI, Robot Framework, and Cyara or Twilio Test Tools
• Knowledge of platforms: Genesys (Cloud or On-Prem), Cognigy.AI, AWS (Lambda, API Gateway)
• Familiarity with CI/CD and version control tools: GitHub Actions, Git
• Strong communication and collaboration skills across technical and business teams
• Understanding of compliance and regulatory frameworks (e.g., GDPR, DORA)
• Fluent Polish required
• Residing in Poland required

Technologies we use

This is how we work on a project

• Continuous Deployment

• Continuous Integration

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market

• We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022

• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more

• Comfortable workplace – class A offices or remote work

• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application

• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers

• Investment in your growth – meetups, webinars, training platform and technology blog – you choose

• Fantastic atmosphere created by all Sii Power People