Your responsibilities

• Collaborating with factories on complete goods product availability to ensure Dealer delivery schedule dates are met.
• Sourcing orders to factories, informing Dealers and Sales Branches of orders status.
• Coordinating product delivery with forwarders.
• Manual invoicing in SAP.
• Providing and dispatching road registration documents.
• Working closely with Dealer network, Sales Branches, and other JD departments across Europe.
• Participating in continuous improvement initiatives according to business needs and requirements.

Our requirements

• Minimum of 3 years' experience in customer service with knowledge of order processing.
• University graduate.
• Advanced knowledge in Excel preferred.
• Paying attention to details and accuracy, analytical skills.
• Very good in English and Polish (B2+).
• Adapting easily and focusing on customer.
• Teamwork player - creating trust, with high communication skills.

What we offer

• Employment contract.

• Strong support for work-life balance, including flexible working hours (start time between 7:00 and 10:00 AM) and a hybrid work model at Business Garden in Poznan.

• Opportunities for professional development within the company, with strong support for internal career growth.

• Employee referral program.

• Additional vacation days based on length of employment.

• Holiday allowance when taking at least 2 weeks off.

• Daily use of a foreign language in a friendly international working environment.

• Private medical care, life insurance, a sports card, meal allowance, language courses, a social fund budget, and various additional fun events in our office.

• Free access to our e-learning platform, featuring over 1,000 courses, including offerings from LinkedIn Learning and Coursera.