Requirements

Expected technologies

Jira

Confluence

Our requirements

• Strong experience in leading SRE/DevOps team in an agile working environment.
• Self-starter and focused on deliverables and a biased for action - flexible and agile attitude in respect to responsibilities and change.
• Strong hands-on experience in designing and maintaining mission-critical Java & Linux-based application environment on-premises and on cloud (ideally AWS/GCP).
• Strong hands-on experience automating support and delivery operations with Terraform/Ansible/Puppet, CI/CD pipelines and programming scripts including building observability with Grafana, Prometheus, Splunk, AppDynamics or similar tools.
• Strong experience in collaborating with globally dispersed, cross-functional teams and vendors in project delivery, incident & problem management. Excellent oral, written communication and presentation skills. Able to perform out-of-hours production support and project delivery duties.
• Strong hands-on experience in performance optimization and troubleshooting issues on Oracle & PostgreSQL databases, Network, Storage, Linux OS & JVMs.
• Good full-stack engineering skills with some of these programming languages - Java, Python, NodeJS, Go.
• Experience in maintaining Atlassian applications in a large enterprise and migrating them from on-premises to Cloud/SaaS will be preferrable but not necessary.

Your responsibilities

• Work as DevOps Engineer/SRE for our global, highly available (24x7) deployment of Jira and Confluence.
• Design, implement and maintain highly available, performant, scalable and secure Atlassian Jira and Confluence estate.
• Automate deployment, monitoring, recovery and other support operations of Atlassian applications using infrastructure-as-code tools, CI/CD pipelines and programming scripts.
• Lead incident responses, root cause analysis and post-incident-reviews with our global Atlassian team, infrastructure teams (Network, Linux, Database and Storage, etc.) and application vendors.
• Work in partnership with the product owner to define operational metrics (KPIs/SLIs/SLOs); build & maintain observability to continuously monitor the operational performance; create & execute action plans to address failures to meet the desired metrics.
• Plan and execute application/infrastructure migration, DR failover/testing, and upgrade activities.
• Review user support queries, enhance automation and self-service capability to improve user experience and reduce manual toil on user support.
• Coaching junior team members to uplift the team’s DevOps and SRE capabilities and strengthen collaborations. Support team’s hiring and people management activities.