Requirements

Expected technologies

Hardware

Networking

iOS

Our requirements

• 2+ years of experience in IT support, preferably in a customer-facing or on-site role.
• Good knowledge of common IT hardware (POS systems, printers, mobile devices, networking basics).
• Strong attention to detail and ability to follow structured procedures.
• Comfortable working independently and managing time effectively.
• Good communication and interpersonal skills.
• Fluent in Polish and English (both spoken and written).
• Willingness to travel regularly (once per 6 weeks) to the client's location.

Your responsibilities

• Perform regular IT equipment checks on-site, following a predefined checklist.
• Inspect shop floor devices (POS systems, scanners, printers, payment terminals).
• Verify functionality of mobility devices (iPads, mobile apps, mobile printers) and ensure iOS compliance.
• Conduct back-of-house equipment checks for staff-only areas.
• Networking checks: Wi-Fi, audio systems, VoIP, printers, and shared network resources.
• Report and document any issues discovered, escalating as needed.
• Communicate clearly with store teams and provide basic guidance when needed.