IT Service Delivery Team Leader (Remote)

Pepco – Biuro (Customer Support Center)

Poznań, Jeżyce
hybrid
hybrid

Requirements

Operating system

Windows

Our requirements

  • 2-3 years of work in the IT services area
  • Relevant educational background in IT or related fields
  • Advanced proficiency in English
  • Experience in team management
  • Good PC skills, especially MS Office tools
  • Experience with organizing training programs
  • Critical thinking and problem-solving skills
  • Great interpersonal and communication skills.

Your responsibilities

  • Ensuring proper functioning of Stores Support Section
  • Managing the User Support Process
  • Managing cooperation with External Providers
  • Building and managing the Knowledge Base
  • Conducting analyses and reports

Company

Views: 4
Published21 days ago
Expiresin 22 days
Work modehybrid
Source
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