Requirements

Expected technologies

Python

NLP

Microsoft Azure

MLOps

Operating system

Windows

Our requirements

• Degree in Computer Science, Data Science, Artificial Intelligence, or a related field.
• Several years of experience in AI and Machine Learning development, preferably in Customer Care solutions.
• Strong proficiency in Python and NLP frameworks.
• Hands-on experience with Azure AI services (e.g., Azure Machine Learning, Cognitive Services, Bot Services).
• Solid understanding of cloud architectures and microservices on Azure.
• Experience with CI/CD pipelines and MLOps.
• Excellent leadership and communication skills.
• Analytical mindset with strong problem-solving abilities.
• Polish and English at a minimum B2 level.

Your responsibilities

• Lead the development and implementation of AI-powered features for a Customer Care platform.
• Design and deploy Machine Learning and NLP models to automate customer inquiries.
• Collaborate with DevOps and cloud architects to ensure a high-performance, scalable, and secure Azure-based architecture.
• Optimize AI models to enhance customer experience.
• Integrate Conversational AI, chatbots, and language models into the platform.
• Evaluate emerging technologies and best practices in Artificial Intelligence.
• Mentor and guide a team of AI/ML developers.