Must have

• Technical support

• Integration

• REST API

• JSON

• XML

• English (C1)

Nice to have

• SQL

• Golang

• Python

• Bash

• Postman

• Swagger

• Polish (B1)

• German (B2)

Requirements description

Our requirements

• Education in Computer Science, Information Systems, or related experience in technical support or integration roles
• Fluent English (written & spoken)
• Strong understanding of REST APIs, JSON, XML, and interface monitoring tools
• Ability to read and analyze logs, payloads, and error messages for debugging purposes
• Comfortable creating reports or dashboards (e.g. in Excel, Data Studio, Looker, Grafana, etc.)
• Proactive communicator; able to explain tech details clearly to various stakeholders

Nice to have:

• German language
• SQL proficiency; basic scripting skills (e.g. Golang, Python, Bash) are a plus
• Experience with tools like Postman, Swagger, or similar

Offer description

About the company

Invia Travel Group is a prominent pan-European online travel agency with over 800 employees. We operate in several European countries, including Germany, Austria, Switzerland, Poland, the Czech Republic, Slovakia, and Hungary.

We have a variety of online travel platforms that cater to different aspects of travel and accommodation. These platforms include Invia.cz, travelplanet.pl, which offers a wide range of summer and winter tours; Ab-in-den-Urlaub.de, which provides last-minute trips, vacation packages, apartments, flights, rental cars, and a platform that provides flight offers from over 550 airlines; and several others, each specializing in various facets of travel and accommodation.

Invia Group's story is marked by rapid growth and expansion, having entered seven countries within two years. We merged operations from different countries to form the current Invia Group, a dominant online player in the DACH (Germany, Austria, Switzerland) and CEE (Central and Eastern Europe) regions.

Invia Group's mission is to help people travel the world. We aspire to become the most customer-centric provider among Online Travel Agencies. We are focused on expanding our position in the online travel market and aim to be a one-stop-shop package platform for customers, offering everything from traditional package tours to tailored individual trips.

We’re looking for someone who is naturally curious, technically sharp, and driven to make things better. You’re not just waiting for tasks — you’re actively looking for ways to improve processes, prevent issues, and share insights. You enjoy digging into technical problems, but you're also an excellent communicator who can explain complex topics to any audience. You learn fast, stay positive under pressure, and lift the mood of those around you. If you love bridging the gap between tech and people, we’d love to meet you.

Our offer

• Competitive Salary: up to 15.000 PLN gross (UoP), commensurate with skills and experience
• Contract: UoP
• Birthday Leave: Take a paid day off to celebrate your birthday
• Flexible Working Hours: Our core hours are 9 AM to 3 PM
• Hybrid Work Model: Work 2 days in the office and 3 days from home
• Health and Wellness: Shared costs for sports activities and private medical care
• Professional Development: Shared costs for training and courses
• Life Insurance: Comprehensive coverage for peace of mind
• Employee Discounts: Access to corporate products and services at discounted prices

If the above sounds like an interesting opportunity we would be more than happy to hear from you!

Please send your resume in English.

Your responsibilities

1. Investigate and resolve technical issues with third-party integrations (APIs, data transfer errors, etc.)
2. Monitor interface health and proactively identify anomalies in data delivery or functionality
3. Collaborate with development teams and partners to ensure stable data exchange
4. Document interface behaviors and edge cases to support developers and stakeholders
5. Create automated and manual reports on integration performance, error trends, and usage metrics
6. Support internal teams (e.g. business, product) with data analysis from the integrations

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