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Control Manager (Product Analysis)

HSBC Service Delivery (Polska) Sp. z o.o.

Kraków, Dębniki
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • Collect and analyse data and feedback from internal consumers and work with them to capture requirements for the solutions being delivered by GCIO CCO Shared Services Team.
  • Evaluate products external and internal and propose improvements, new features and implementation tactics to the existing product stack, in line with GCIO strategy.
  • Write product documentation (guides, instruction manuals) to address user requirements to support successful adoption of new solutions into day-to-day GCIO risk and control operations.
  • Support identification and implementation of new solutions for GCIO to enhance organization’s ability to manage Technology, Cyber and Data risk and controls.
  • Monitor products performance and present findings and reports to the leadership to ensure continuous improvement of the existing solutions.
  • Prepare and present reports on current product structure and performance to the management.

Our requirements

  • At least 3 years of hands-on experience in product analysis and understanding of project management concepts.
  • Internal and external market research analysis to develop product insights.
  • Ability to work in a complex, change environment and respond to challenges arising from working with big transformation programs is a must.
  • Experience with analysing high volumes of complex data and present findings in simple and understandable format is required.
  • Understanding of Technology Risk and Control Management concepts, Key Control Indicators, Key Risk Indicators and Key Performance indicators and their use in Risk and Control management.
  • Experience across IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is a plus.
  • Strong communication skills to influence and challenge stakeholders.

What we offer

  • Competitive salary

  • Annual performance-based bonus

  • Additional bonuses for recognition awards

  • Multisport card

  • Private medical care

  • Life insurance

  • One-time reimbursement of home office set-up (up to 800 PLN)

  • Corporate parties & events

  • CSR initiatives

  • Nursery discounts

  • Financial support with trainings and education

  • Social fund

  • Flexible working hours

  • Free parking

Wyświetlenia: 4
Opublikowanadzień temu
Wygasaza 29 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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