Your responsibilities

• Shipment planning and execution
• Intense communication with customers on a daily basis
• Plan transportation for Odyssey Customers
• Actively participate in meetings with Customers and Logistics Service Providers
• Issue and distribute reports to internal and external stakeholders
• Troubleshoot and report any potential service failures to appropriate internal and external stakeholders
• Closely cooperate with the Quality Department concerning nonconformities and claims process
• Closely cooperate with the Freight Audit Team concerning nonconformities, extra costs etc.
• Provide operational support on Clients’ projects

Our requirements

• Bachelor’s degree
• Very good command of English
• Proficient in the standard Microsoft applications
• Strong communication skills – being able to effectively communicate to all levels directly and remotely
• Efficient reporting skills
• Detail-oriented: accuracy is essential
• Well organized and fast learner
• Proactive and willing to take initiatives
• Able to adapt in a fast-paced environment
• Knowledge of ERP systems (e.g. SAP) and Transport Management Systems (TMS) is an asset

Optional

• Previous experience in Logistics and/or Customer Service
• Experience in continuous improvement and process automation projects

What we offer

• Dynamic international working environment

• Fast growing international business

• Great office location

• High company standards and culture

• Medical plan including dental and rehabilitation treatments

• Lunch card

• Benefit points, incl. Multisport and vendor discounts

• Hybrid work

• IT equipment for your working space at home

• LinkedIn Learning full access