Requirements

Expected technologies

Active Directory

Employer requirements

• u:
• Have min. 1 year experience with end user support.
• You are a team player with strong communication skills,
• Are fluent in English both in written and speech.
• Shall expect approximately 20 travel days a year.
• Are familiar with managing accounts in Active Directory\Office 365,
• Have basic network knowledge - experience with network issues troubleshooting will be an advantage,

Your responsibilities

• Resolving service requests and incidents from ServiceDesk queue,
• Answering and registering service requests and incidents via phone calls,
• Remote end users support,
• Prepare and maintain IT documentation
• Creating\Managing user accounts in Active Directory\Office 365\Exchange
• Co-operation with other teams in Denmark and Malaysia,
• Assisting with resolving network problems.