Project information: Location: Lublin / Katowice - hybrid work model Working hours: Mon-Sat 7-22 (8-hour shifts) Languages: English and French Type of employment: long-term contract of employment  Responsibilities: End User support Issue handling and escalation Provide IT service Installation, configuration, and setup of IT systems Requirements: Experience in IT Support Experience in use of MS Windows and Office365 Problem-solving skills Analytical skills Ability to work independently Multitasking  Nice to have:Knowledge of Microsoft: Server, Exchange, Azure, Office365We offer: Full-time job agreement based on employment contract Flexible working hours and hybrid model MyBenefit platform Private medical care Life insurance Sodexo card Holiday donations and christmas vouchers An additional day off on your birthday