1+ years of experience in a call center or customer service role, preferably in the automotive industry., Strong communication skills, with a minimum C1 level in Swedish., Very good knowledge of English language, minimum B2 level for internal communication, documentation & training., Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector., The ability to stay composed, tactful, and solution-focused when interacting with customers., Strong attention to detail and organizational skills., Excellent problem-solving skills and a creative, solution-oriented mindset., A passion for continuous learning and adapting to new technologies and processes at Volkswagen Group., Experience with luxury brands and high-end customer relationships, particularly in the automotive sector., Familiarity with CRM systems, Interest in the automotive industry, with a passion for cars and Volkswagen Group’s cutting-edge technology

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, life insurance, remote work opportunities, corporate products and services at discounted prices, integration events, holiday funds, employee referral program