Customer Technical Support Specialist with German

Customer Technical Support Specialist with German

Concentrix

Katowice
German C1
English B2
customer support
technical issue resolution
📊 data entry
relationship building

Podsumowanie

Customer Technical Support Specialist (German) – handle calls & emails, resolve technical issues, ensure accurate data entry, and build lasting customer relationships. Requires German C1, English B2, strong communication, openness to learn; technical knowledge optional.

Słowa kluczowe

German C1English B2customer supporttechnical issue resolutiondata entryrelationship building

Opis stanowiska

  • Fluency in German C1 level – You will be the main point of contact for our German-speaking customers.
  • Knowledge of English at B2 level for communication in the team and during training.
  • Openness and strong communication skills – Your approach to customers will help them feel comfortable and understood.
  • Willingness to acquire new knowledge and skills – We emphasize growth and a desire to learn.
  • Optional
  • Technical knowledge – This will help in solving daily challenges, but it's not required at the start – we will teach you everything!
  • Customer Support: Handling calls and emails, assisting in resolving technical issues.
  • Problem Solving: Using your technical expertise to find quick solutions for customers.
  • Data Entry: Ensuring accuracy when inputting information into the system to maintain smooth processes.
  • Building Relationships: Establishing long-lasting, trustworthy relationships with customers through professional communication.

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Wyświetlenia: 1
Opublikowana5 dni temu
Wygasaza 25 dni
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