After many successes of the project on the Polish market, it is time to announce that we are opening up to the Ukrainian market! This is the perfect time for rapid development of your professional career – build this business together with us! Your amazing task will be to handle customer enquiries, mainly regarding: product questions, delivery statuses, complaints and returns. You will be a perfect fit for us if: You enjoy working by phone, email, social media, chat, You like fashion and are familiar with popular clothing stores, You are open in communication and have a positive attitude, You are patient and able to remain calm when dealing with customers, You want to learn and develop – because that is what matters most to us, You are interested in long-term cooperation and want to become part of our team. We can't wait for your application if you have: Ukrainian skills - minimum C1, English skills - minimum B2 (both verbal and written) Experience in customer service or similar work is preferred Excellent computer skills Availability for shift work: Monday - Friday 8:00-16:00/11:00-19:00 and weekends 9:00-17:00 (work 5 days a week, only 3 weekend days a month) What we want to offer you: Contract of mandate - hourly wage 32,68 PLN gross An attractive bonus of up to 750 PLN gross – you have a real influence on the amount of your salary! Refer a friend initiative - recommend and work with your friend and receive additional bonus up to 4000 PLN gross (for one recommendation!) Career development in a reputable company that rewards employees with commitment and passion - become our Senior Expert soon! Work in a comfortable office in Katowice Language courses