Company Description

Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S., with over 700 locations. Its brand family includes Extended Stay America Premier Suites, Suites, and Select Suites, offering a comfortable experience tailored to extended stay travelers. Known for thoughtful amenities like in-room kitchens and complimentary Wi-Fi, Extended Stay America focuses on what guests value most. The company prides itself on delivering genuine care for its guests and partnerships, including being the Official Hotel Partner of the American Cancer Society.

Role Description

This is a full-time, on-site role as a General Manager, based in Mount Pleasant, SC. The General Manager will oversee daily operations to ensure smooth functioning of the hotel, maintain quality service standards, and maximize revenue. Responsibilities include managing staff, setting budget goals, maintaining operational efficiency, ensuring guest satisfaction, and addressing any service issues. The role also involves staff training, compliance with company standards, and fostering a positive environment for both employees and guests.

Qualifications

• Strong leadership, team management, and organizational skills
• Experience with operations management, budgeting, and financial oversight
• Proficiency in customer service, guest relations, and conflict resolution
• Knowledge of hospitality industry standards and regulations
• Excellent communication, problem-solving, and decision-making abilities
• Previous experience in hotel management or a related role
• Flexibility to adapt to a dynamic working environment and business needs
• Ability to work on-site in Mount Pleasant, SC