Global Trade Solutions - Client Services Manager

Global Trade Solutions - Client Services Manager

HSBC Service Delivery (Polska) Sp. z o.o.

Kraków
Transactional trade advisory
Client relationship management
Revenue growth
Risk controls
Self-serve solutions
French communication
English communication

Podsumowanie

Global Trade Solutions Client Services Manager role in Kraków. Responsibilities include trade advisory, client management, and service performance coordination. Strong French and English skills required.

Słowa kluczowe

Transactional trade advisoryClient relationship managementRevenue growthRisk controlsSelf-serve solutionsFrench communicationEnglish communication

Benefity

  • In-house gym
  • Private medical care
  • Life insurance
  • Remote work opportunities
  • Flexible working time
  • Integration events
  • Corporate sports team
  • Retirement pension plan
  • Extra leave

Opis stanowiska

Wymagania

Provide transactional trade advisory to assigned clients, Business Development Managers (BDMs) and Relationship Managers (RMs), and provide input to account planning., Take full ownership of clients' transactional needs and coordinate between clients, Transaction Services, Business Development, GSD (where applicable), CMB, GBM & other internal/ external parties for transaction fulfilment and service performance., Advise clients on trade transactional practices & products., Interact with clients (and clients' customers, applicable to RF) to collect client payments & apply risk controls., Encourage client adoption of self-serve solutions to enable proactive service., Understand clients' transactional routines, build relationships & identifies potential increases in revenue flows for Business Development to explore., Monitor client experience, client feedback & service quality., Strong French and English communication skills.

Benefity

In-office gym, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, corporate sports team, retirement pension plan, corporate library, no dress code, coffee / tea, parking space for employees, leisure zone, extra social benefits, employee referral program, opportunity to obtain permits and licenses, charity initiatives, family picnics, extra leave

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Wyświetlenia: 3
Opublikowana2 dni temu
Wygasaza 28 dni
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