Description

CaseWorthy, Inc. is the market leader in whole-person care software with the flagship CaseWorthy case management solution as well as offerings from its newest acquisitions, Accessible Solutions, Inc., MediSked, LLC., and Eccovia, Inc. We offer a suite of technology solutions, each that support and connect all data and systems into a single, configurable platform, so our partners can easily get to the information they need, when they need it.

CaseWorthy is on a mission to improve the lives of the individuals and communities we all care about. We believe that each of us has the responsibility to use our time and talents to support those around us and make the world a better place for all. We do this by providing innovative, whole-person care software and partnering with like-mind organizations to support people on the journeys they choose for themselves.

Job Summary

The Instructional Designer is an entry- to early-mid level role focused on developing clear, engaging learning content that supports the education of customers and internal users. Working under the guidance of senior team members, this role contributes to the creation of eLearning modules, video tutorials, written documentation, and job aids using established templates and standards. The Instructional Designer is expected to develop product knowledge, apply best practices in instructional design, and demonstrate attention to detail in all deliverables.

Responsibilities

• Assist in the development of eLearning modules, user guides, job aids, and video tutorials based on direction from senior team members and subject matter experts.
• Apply templates and standards to ensure consistency, accessibility, and branding in all training materials.
• Support the maintenance and organization of content in the Learning Management System (LMS).
• Collaborate with Instructional Designers and Learning Consultants to understand learning objectives and audience needs.
• Edit and update existing content to reflect product changes or process updates.
• Review and proofread content for clarity, accuracy, and usability.
• Participate in peer reviews and accept feedback to improve instructional quality and product understanding.
• Develop a working knowledge of CaseWorthy and its related applications.
• Ability to travel nationwide, up to 10% annually.
• Performs other duties as assigned.

Requirements

Required Skills & Qualifications

• Bachelor’s degree in Instructional Design, Education, Communications, or a related field
• Basic understanding of adult learning principles and instructional design methodologies (e.g., ADDIE)
• Excellent writing and editing skills with attention to clarity and tone.
• Strong organizational skills with the ability to follow templates and standards.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Ability to manage multiple tasks and meet deadlines in a remote environment.
• Strong desire to learn and grow in the field of instructional design.

Preferred Skills & Qualifications

• Familiarity with authoring tools such as Articulate Rise, Camtasia, and Audiate
• Comfortable experimenting with and using AI-based tools for content development.
• Experience working in a SaaS or technical product environment.
• Exposure to LMS platforms such as Docebo
• Previous experience creating training content in academic or professional settings.
• 1+ years of remote working experience