Must have

• Security

• DevOps

• AWS

• Google Cloud

• Azure

• Data science

• Cloud platform

• AI

• English (C1)

Nice to have

• Jupyter Notebook

• pandas

• NumPy

Requirements description

What you need to have to succeed in this role

• 5 years+ experience working within a Cyber Security development team.
• In depth knowledge of DevOps life cycle management and implementation of automated release.
• Recent experience delivering significant service improvement of an in-house developed IT service including stakeholder engagement and relationship management.
• 3 years+ experience of managing people and teams, including goal setting and performance tracking
• Extensive experience in working with internal and external audit, providing walk thoughts, reports and evidence.
• Championing of Agile methodology – either through owning scrum master or product owner role previously and ability to find innovative ways to manage workload across diverse teams.
• Strong background service ownership including managing crisis calls, with root cause remediation plans, delivering major changes without service impact and maintaining high levels of service compliance.
• Positive approach to building strong and lasting relationships with key stakeholders to give a deep understanding of requirements we need to service.

Offer description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

IAM Technology is a global engineering and development team providing Identity and Access Management technology for HSBC. We provide and support many of the Bank’s most critical IAM infrastructure services including Active Directory, Privileged Access Management (PAM) and Access Governance.  We are passionate about providing high-quality, automated, and self-service solutions to our customers. Specialist Engineers within PAM Technology sit in one of three key functions - SRE, Engineering or Development, working in an Agile pod within a globally diverse team. There are opportunities to specialise in one area or rotate to build a broad range of technical skills in this diverse and exciting field.

This role reports into the Head of PAM Technology, as team lead of the Development function. The role holder will lead one of three functions within the PAM Technology area and have opportunity to work on multiple products and technologies. This is a flexible and fluid technology function with wide ranging SME engineers and developers able to fulfil all of our in-house tooling requirements. The functions within PAM include Engineering, Development and SRE (support and maintenance) capabilities. The role holder must build strong and lasting relationships within the team and with key stakeholders, drive service improvements and help shape the future of PAM technology in HSBC.

Your responsibilities

1. Further develop and mature a high performing development function able to service the needs of the existing and future in-house built PAM services.
2. Bring deep understanding of development life cycle to influence architectural and design decisions in the team
3. Lead a function, including line management responsibilities. Define and optimise procedures to enhance team efficiency including managing performance improvement plans.
4. Develop and manage major incident action plans, chair post-incident reviews, and drive improvement actions. Oversee significant changes, ensuring risk assessments are conducted and change management compliance is maintained. Represent changes in CAB meetings.
5. Improve service health and resilience by implementing new ways of working and adoption of new technology.
6. Lead risk management and present to senior stakeholders, as well as representing our in-house services to internal and external audit.

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