🌟 Join Our Team as a Customer Service Advisor with German 🌟📍 Location: Katowice🚀 About the Role: Be the face of our brand as you handle customer inquiries via phone, web form, or chat 💬 Use our tried-and-true procedures to meet customer needs quickly and professionally ⚡ Process warranty claims and coordinate repair services 🛠️ Master complaints, process orders, arrange refunds, and provide product insights to ensure a seamless customer journey 🤝

Guide customers through the purchasing process, answering questions, resolving issues, and managing queries 📈

🎯 Requirements: Mastery of the German language (C1/C2 level), both written & verbal Good English skills (B2 level) Proficient in Microsoft Office 💻 Excellent telephone manner and quick problem-solving skills 📞

Team player with a positive vibe and supportive nature 🤗

✨ Nice to Have: Experience in customer service, ideally in a Contact Centre 🏢

Skills in complaint handling for top-notch customer satisfaction 🌟

🎁 What We Offer: A modern workspace at Global Office Park, in the heart of Katowice 🏙️ Fantastic benefits package: private medical care (LuxMed), MyBenefit cafeteria, life insurance, language training 🏥💼🎓 Attractive bonuses for referring your friends 🎉 Loads of opportunities for career advancement 🚀 Join us and be a part of something amazing! 🌟