Your responsibilities: You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️ Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳 Jump in and save the day when someone’s travel plans hit a bump. 🦸 Chat or talk with passengers — whatever helps solve their problem fastest. Create real connections. We want customers to remember you — the awesome human who helped them out. 😊 Our requirements: You speak German fluently B2/C1 level. You’re positive, patient, and open to whatever the day brings. 🌄 You listen first, then speak clearly and confidently. 😎 You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹 What we offer: Full-time employment contract, Base salary of PLN 7,500 gross + bonus up to PLN 500, Shift work; Monday - Sunday (8:00 AM - 8:30 PM), Work in a comfortable office in Warsaw, Benefit package (LuxMed private healthcare, MyBenefit cafeteria, life insurance), Real promotions and a fast-track career path for the best performers.