Responsibilities and tasks 2nd level support for SAP users in various countries (Ticket based) 3rd level support for SAP for proaxia products Finding solutions for various challenging incidents Regular data analysis and reporting Creating solutions for clients’ needs Maintaining the customer relationship for support topics Our offer Ability to develop unique skills Challenging and interesting work in an international environment - You will be working with industry experts Knowledge transfer by associates with many years of experience in SAP MyBenefit cafeteria platform Life insurance & private medical care Hybrid workplace (Wrocław or Poznań) 8-hour working time model between 7:00-17:00 Mon - Fri Possibility to attend dedicated language course And supportive team that focuses on sharing knowledge & solving issues together. We’ll invite You to join our office parties, team events and trips Your profile Knowledge and experience in SAP Logistics modules Fluent in English & Polish, spoken and written Experience as SAP Consultant or SAP Supporter Willingness to learn new systems and processes Open mind and focused on excellent customer service Confident communication skills and team oriented approach Accuracy and attention to details Great assets: German language