Fluent verbal and written English and French language skills paired with very good communication skills, Experience in handling the relevant Operating Systems and Applications, Experience working as a Customer service agent, Team player with a problem-solving attitude and efficient task management skills, Experience applying appropriate solutions according to the incident management process

access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives