About This Job

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This position is located in the Monroe Child Welfare department in Ouachita Parish.

The Department of Children and Family Services is seeking an employee eager to support the safe and successful outcomes for children and families. This applicant has a wonderful opportunity to gain significant work experience in a rewarding job with Child Welfare. The applicant would serve as administrative support to the child welfare case worker. Additionally, duties of this position will require contact with children and/or agency clientele. The applicant is not required to have a background in the Child Welfare field but should possess genuine care, compassion and concern for supporting the mission of keeping children safe while helping families become self-sufficient.

An Ideal Candidate Should Possess The Following Competencies:

Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training

• Driving Results: The ability to identify important goals and work to achieve them.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.
• Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

Minimum Qualifications

Three years of experience in social services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

Experience Substitution:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

Job Duties and Other Information

• Assist child welfare specialists by gathering information for family meetings, court and enter that information in a tracking system.
• Type court documents, legal forms, correspondence.
• Supervise and document family and/or home visits.
• Purchase or provision goods and services for clients or foster parents and children from community resources.
• Input information into child welfare programs including TIPS, completing referrals, case records, day care records, perform clearances, and email.
• Gather required information to assist the Child Welfare Specialist in the evaluation of special board requests.
• Transport clients to appointments.
• Work closely with community partners.
• Perform other related duties as assigned.

Position-Specific Details:

Location: This position is located in the Monroe, LA Child Welfare Department in Ouachita Parish.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a classified permanent employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Compensation: The referenced position has a Special Entrance Rate (SER) of $16.42 hourly (Pay Level SS-410). This position is also eligible for premium pay of up to $2.00 per hour for hours worked based on years of service within DCFS**.**

In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.

In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made: Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".

How To Apply:

No Civil Service test score or assessment is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For additional information about this vacancy, please contact:

Laura Milstead

DCFS Human Resources

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

DE: Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training.

• 1= I have no experience and/or am uncomfortable displaying expertise
• 2= I have limited experience or require assistance to display expertise
• 3= I can display expertise
• 4= I can display expertise and help others improve their ability to display expertise

02

DE: Explain your rating by providing specific and relevant examples in the box below.

03

FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

• 1= I have no experience and/or am uncomfortable focusing on customers
• 2= I have limited experience or require assistance to focus on customers
• 3= I can focus on customers
• 4= I can focus on customers and help others improve their ability to focus on customers

04

FC: Explain your rating by providing specific and relevant examples in the box below.

05

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• 1= I have no experience and/or am uncomfortable following policies and procedures
• 2= I have limited experience or require assistance to follow policies and procedures
• 3= I can follow policies and procedures
• 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

06

FPP: Explain your rating by providing specific and relevant examples in the box below.

07

MAJ: Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

• 1= I have no experience and/or am uncomfortable making accurate judgments
• 2= I have limited experience or require assistance to make accurate judgments
• 3= I can make accurate judgments
• 4= I can make accurate judgments and help others improve their ability to make accurate judgments

08

MAJ: Explain your rating by providing specific and relevant examples in the box below.

09

TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

• 1= I have no experience and/or am uncomfortable thinking critically
• 2= I have limited experience or require assistance to think critically
• 3= I can think critically
• 4= I can think critically and help others improve their ability to think critically

10

TCr: Explain your rating by providing specific and relevant examples in the box below.

• Required Question