Requirements

Expected technologies

Oracle

C

C++

VB.NET

ASP.NET

Visual Studio

API

Our requirements

• Bachelor's Degree
• Relevant Experience or Degree in: Bachelor's degree in Information Technology or related field
• Typically Minimum 2 Years Relevant Exp
• Experience in analysis, programming and issue analysis of financial services software
• What Are Our Desired Skills and Capabilities?
• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
• Programming - Good database development skills in Oracle PL/SQL
• Good programming skills in C, C++, ANSI C or VB.NET, ASP.NET and Microsoft Visual Studio
• Knowledge of UNIX/Linux Operating Systems
• Bankcard Business Knowledge - Extends knowledge of bankcard business requirements and process flows
• Language Skills - English at least C1, Polish at least B2
• Ability to work in these hours: 14:00 - 22:00

Optional

• Master's Degree in Information Technology or related field
• Typically Minimum 6 Years Relevant Exp including experience in financial services software and solutions programming, installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus
• IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification.

Your responsibilities

• Learns to establish a positive rapport with the client(s) to develop and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to gain experience in acting as go-to person on all aspects of services and support for assigned relationships.
• Assists in the evaluation process of the client's business requirements, effort estimation, and guiding the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives.
• Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign-off.
• Gains and maintains knowledge of how to identify critical business impact issues from Service Desk.
• Assists with documents and maintenance to the clients' system environments by keeping records of client functionality, environment, and client specific documentation while providing to more senior levels for review and feedback.
• Participates in release management between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release doesn't negatively impact client operations.
• Takes part in execution of simple project/development work plans and learns to revise them as appropriate to meet changing needs and requirements.
• Occasionally acts as 24x7 first line Service Desk support, as requested, and monitors adherence to Service Desk SLAs (Service Level Agreements).