🌟 Join Our Team as a Customer Service Advisor with German 🌟📍 Location: Katowice🚀 About the Role:Be the face of our brand as you handle customer inquiries via phone, web form, or chat 💬Use our tried-and-true procedures to meet customer needs quickly and professionally ⚡Process warranty claims and coordinate repair services 🛠️Master complaints, process orders, arrange refunds, and provide product insights to ensure a seamless customer journey 🤝Guide customers through the purchasing process, answering questions, resolving issues, and managing queries 📈🎯 Requirements:Mastery of the German language (C1/C2 level), both written & verbalGood English skills (B2 level)Proficient in Microsoft Office 💻Excellent telephone manner and quick problem-solving skills 📞Team player with a positive vibe and supportive nature 🤗✨ Nice to Have:Experience in customer service, ideally in a Contact Centre 🏢Skills in complaint handling for top-notch customer satisfaction 🌟🎁 What We Offer:A modern workspace at Global Office Park, in the heart of Katowice 🏙️Fantastic benefits package: private medical care (LuxMed), MyBenefit cafeteria, life insurance, language training 🏥💼🎓Attractive bonuses for referring your friends 🎉Loads of opportunities for career advancement 🚀Join us and be a part of something amazing! 🌟