Customer Service Lead

Customer Service Lead

ArcelorMittal Business Center of Excellence Poland

Dąbrowa Górnicza
HR service delivery models
ticketing and workflow tools
SAP HR
Oracle HRIS
analytical skills
reporting skills
Excel
Power BI
Data quality

Hexjobs Insights

Customer Service Lead role at ArcelorMittal. Responsibilities include compliance with SLAs, operational coordination, performance reporting, and stakeholder meetings. Requirements: HR models knowledge, tools experience, and language proficiency.

Słowa kluczowe

HR service delivery models
ticketing and workflow tools
SAP HR
Oracle HRIS
analytical skills
reporting skills
Excel
Power BI
Data quality

Benefity

  • private medical care
  • life insurance
  • remote work opportunities
  • retirement pension plan
  • coffee / tea
  • parking space for employees
  • extra social benefits

Wymagania

Solid understanding of HR service delivery models (ITIL or Similar Methodologies)., Experience with ticketing and workflow tools (NEOCASE, ServiceNow or Jira)., Proficiency in SAP HR, Oracle or similar HRIS platforms., Strong analytical and reporting skills (one of Excel, Power BI, SAP BW/BI, Analysis for Office,SAP queries)., Fluency in English and German/French, both spoken and written (mandatory).

Benefity

private medical care, life insurance, remote work opportunities, retirement pension plan, coffee / tea, parking space for employees, extra social benefits, pre-paid cards, kindergarten / nursery, holiday funds, employee referral program

Wyświetlenia: 1
Opublikowana9 dni temu
Wygasaza 21 dni
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