Customer Support Representative (1 year contract)

Completed university degree in the field of Business Administration, Supply Chain Management (SCM), Good written and spoken English skills (B2 level or higher) and native or fluent Polish, One or more local languages required in the assigned geography is an advantage, 2+ years of relevant professional experience in an international, matrix-organized company, Experience in Customer Service/other direct customer facing roles is a plus, Ideally good SAP skills including EDI as well as CRM (MS Dynamics), Strong service and excellent customer-oriented communication and problem-solving skills, Enjoying a variety of administrative tasks, Flexible, self-organized and able to work under pressure, Emotional resilience and ability to stay effective in a fast‑paced, high‑demand environment, Team player with a reliable and structured working style, High digital affinity and passion to working with digitized systems and processes., Open to work from our Poznań office 3 days per week, balanced with 2 days of remote work.

PPE, sharing the costs of sports activities, private medical care, life insurance, remote work opportunities, fruits, integration events, no dress code, coffee / tea, holiday funds, employee referral program