Global Process Owner, Service Management

Global Process Owner, Service Management

Danish Crown GBS Sp. z o.o. .

Kraków
Service Management
HR
Agile
Lean
Six Sigma
Stakeholder engagement
Process optimization
Change management
Case management
Knowledge management

Hexjobs Insights

Global Process Owner position at Danish Crown involves driving HR Service Management processes, focusing on standardization and implementation of service models globally.

Słowa kluczowe

Service Management
HR
Agile
Lean
Six Sigma
Stakeholder engagement
Process optimization
Change management
Case management
Knowledge management

Benefity

  • sharing costs of sports activities
  • private medical care
  • flexible working time
  • remote work opportunities
  • life insurance
  • integration events
  • employee referral program

Wymagania

You have a proven track record of working with Service Management processes and concepts, preferably within HR and ServiceNow or similar., , Communication and stakeholder engagement come naturally to you and with a strong change management approach and Agile mindset, you can:, • Standardize highly fragmented service management processes based on thorough analysis and planning, • Design and implement the future Service delivery model for P&C Danish Crown., • Present key value drivers for business cases and optimizations based on the main findings from stakeholders., • Define and implement global process standards, policies, and KPIs to ensure consistency across all regions., • Collaborate with local HR functions, Shared Service Center, and the wider HR and IT community to align processes with business needs., • Identify opportunities for simplification, automation, and standardization using Lean, Six Sigma, or similar methodologies., , You Have:, • Excellent stakeholder management skills combined with the ability to drive for standardizations in a complex setting, • An analytical, creative and solution-oriented mindset, with strong attention to detail and openness to innovation, • Deep knowledge of Service Management process optimization, preferably within an HR context, • Experience from managing and leading IT and change/improvement projects, • Flair for logical thinking and finding synergies across processes, , The position can be operated by our Headquarters in Randers or our local offices in Copenhagen or Krakow, Poland. Attendance in local factories etc. is expected.

Benefity

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, dental care, coffee / tea, pre-paid cards, employee referral program, extra leave

Wyświetlenia: 2
Opublikowana14 dni temu
Wygasaza 16 dni
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