IT Support Specialist (m/f/d)

act as the local IT contact person and main interface between business departments and IT,
process, coordinate, and escalate IT incidents and service requests,
prepare and configure laptops, including hardware setup and provisioning (onboarding & offboarding),
manage IT licenses and assets, including lifecycle management,
support end users through trainings, user guidance, and technical support,
create and maintain IT documentation, instructions, and technical communications.

1–2 years of experience in a similar IT support role,
good knowledge of M365 and Windows client administration,
experience in IT incidents and service request handling,
basic knowledge of IT asset and license management,
good English communication skills (spoken and written),
strong communication skills and service-oriented mindset,
ability to work independently and as part of a team,
hands-on and flexible working style,
experience in user training, documentation, and technical communication is a plus.

30 days of vacation,
private medical package,
open, trusting, and professional cooperation with a focus on success and enjoyment in daily work,
cooperation with a highly trained international team in a dynamic, international market,
best conditions for independent work as well as exciting and challenging topics,
participation in shaping the global energy revolution,
employee events.

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