Problem / Incident Manager (with German)

Problem / Incident Manager (with German)

Capgemini Polska

Gdańsk
Wrocław
Poznań
Wrocław, Lower Silesia
Gdańsk, Pomeranian
Poznań, Greater Poland
problem management
incident management
IT service management
ITIL
root cause analysis
communication skills
collaboration

Hexjobs Insights

Capgemini Polska seeks a Problem/Incident Manager in Wrocław to identify issues, conduct root cause analysis, and coordinate resolutions. Requires ITSM experience and German proficiency.

Słowa kluczowe

problem management
incident management
IT service management
ITIL
root cause analysis
communication skills
collaboration

Benefity

  • free chat/call with a therapist
  • Multisport card
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time

Wymagania

Proven experience in problem/incident management or a related role within IT service management,, Strong analytical and problem-solving skills,, Excellent communication and collaboration abilities,, Familiarity with IT service management frameworks, such as ITIL (Information Technology Infrastructure Library),, ITIL Certification or equivalent (nice to have),, Very good knowledge of German and English.

Benefity

free chat/call with a therapist, Multisport card, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, flexible working time, integration events, corporate sports team, no dress code, parking space for employees, extra social benefits, sharing the costs of tickets to the movies, theater, redeployment package, christmas gifts, employee referral program, charity initiatives

Wyświetlenia: 1
Opublikowanadzień temu
Wygasaza 29 dni
Źródło
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