Senior Delivery Manager

Technologies we use

About the project

Your responsibilities

• Managing the Team of Project Coordinators.
• Post-sales handover & project setup.
• Overseeing project execution - monitoring project risks, coordinating resource allocation to keep delivery on track while maintaining profitability.
• Monitoring client satisfaction and building long-term relationships.
• Tracking contract timelines and ensuring timely contract renewals.
• Spotting growth & upsell opportunities.
• Leading the Recruitment efforts for hiring new Project Coordinators.

Our requirements

• Experience in software delivery, account management, client success, or project/engagement management in a tech environment and at a service company is a must.
• 2+ years of experience in leading/managing the team of Coordinators/PMs in the software delivery agency.
• Strong understanding of software development processes.
• Proven ability to manage multiple client accounts simultaneously.
• Strong organizational and operational mindset.
• Ability to anticipate risks and proactively solve problems.
• Excellent communication and ease of building relationships.
• Business awareness to identify upsell/expansion opportunities.
• Very good command of both Polish and English.

This is how we organize our work

This is how we work

Team members

Development opportunities we offer

What we offer

• Work at our HQ (Warsaw, Służew metro station) or in a hybrid mode.
• Real impact on how our delivery function evolves – this role is not just about operating existing processes, but about helping design the way we manage engagements as the company grows.
• Close collaboration with company leadership – you will work directly with the CEO and CTO, contributing to strategic decisions around delivery, team allocation, and client engagement.
• Long-term career development opportunities within Delivery or Account Management leadership.

Benefits

Recruitment process:

• Apply via the form located below.
• Get through our 1st interview round, which will focus mainly on your skills and case studies.
• Join the second call with our CEO to discuss your experience in detail.
• Join the final call with the management board to discuss the potential cooperation and your future professional development.
• Welcome on board!