Customer Care Specialist with German (Telefonie) (a)
Oviva
Position: Customer Care Specialist (Telefonie). Responsibilities include handling inbound customer calls, analyzing problems, documenting contacts, and advising customers. Requirements: Fluent in German (C1/C2), customer service experience, IT skills.
Kundenservice
telefonische Anfragen
CRM-Systeme
Empathie
Problemanalyse
+4